Booking Conditions

A provisional booking will be held for 7 days during which we need your written confirmation of booking and payment of deposit of One Third of the total holiday price.

The full balance of payment is due 8 weeks before the start date of the holiday. If the balance is not paid by the due date, it is assumed that the holiday will be deemed to have been cancelled and the deposit will be forfeit. If a cancellation occurs after the full amount of accommodation costs have been paid, all costs will remain payable by the person making the booking. If however we are able to re-let the property, the deposit will still be forefit, but at our discretion the balance of the accommodation costs paid may be returned to you. In such a case, every effort will be made to re-let the property.

Should the property become unavailable for any reason for holiday letting (e.g. damage by fire, flooding or some system fault), all rent and charges paid by the holidaymaker will be refunded in full, but there will be no further claim against the owners.

Bookings are from 4p.m. on the day of arrival until 10.00a.m. on the day of departure. (For Old Dairy, Old Stable and Old Pottery Cottages), 5pm on day of arrival until 11am on the day of departure for Brocklebank House.

The property must be left in a clean and tidy condition upon departure (i.e. plates/cutlery put away, fridge emptied and cleaned, floors hoovered and rubbish put out etc.). A charge will be made for any loss and/or damage whilst occupied.

All linen (except cots), towels and power is provided, along with an initial supply of logs where appropriate. Cot and high chair are available by request at the time of booking.

Smoking is not permitted in any of the holiday cottages.

It is a condition of booking that the property will not be used to accommodate any more than the advertised maximum number of people.

Dogs are welcome at the cottages, however as a result of experiences, please take note of the following,
Dogs are not allowed in the bedrooms,
Dogs are not allowed on any items of furniture,
Dogs must never be left alone in the cottages,
Any damage caused by a dog will be charged to its owner.
All mess to be cleared up by the dog owner.

The owner accepts no liability whatsoever in respect of loss or damage to the client or any member of their party, including baggage, posessions, car and contents.

It is a condition of your booking that you agree to the above detailed conditions.

Failure to observe these conditions will result in immediate cancellation of the holiday, with no refund given.